price avg $93.00/night
Believe Madero Hotel se encuentra situado en Puerto Madero, distinguido barrio turístico de la Ciudad de Buenos Aires, cercano al casino flotante, los restaurantes más prestigiosos de la zona y múltiples galerías de arte. Se encuentra también próximo al barrio de San Telmo, sus peatonales y casco antiguo. Con excelente acceso a los aeropuertos nacional e internacional y al Puerto de Buenos Aires.
El hotel combina diseño y modernidad en todas sus instalaciones. Ofrece servicio de desayuno y habitaciones luminosas y amplias. Las mismas cuentan con TV LCD por cable, teléfono, aire acondicionado frío/calor individual, baño con bañera, secador de cabello y kit de baño, cofre de seguridad, minibar y acceso a Internet de alta velocidad.
I booked at Unique Obelisco because it was only 2 blocks from the theater I was going to attend.The day before my arrival I called to confirm my reservation at that hotel and not another. They told me everything was ok.The next day when I showed up at the hotel they referred me to Unique Madero (located in San Telmo) due to building problems they said.The room was already paid for, which forced me to accept the change, something I would not have done if I had had the choice.It seemed like a total lack of respect and abuse towards the client.Disaster, they charge you 4 stars and give you terrible serviceJuan Manuel, the Manager never got in touch despite my complaints, the app through which I booked did not respond seriously either.a pityPoor quality beds with sagging and too small mattress, bathroom in poor condition, noisy rooms, the hair dryer worked for 20 seconds, the shower of poor quality, smell of paint on the nightstandsIt is not to recommendExcellent service. Very nice and close to all of Puerto Madero. The Pink House. etc. etc.Excellent attention from the staff. Kindness, education and gentleness. The rooms are spacious, and decorated with sobriety. The location is quiet, which is appreciated given the movement of the area. In relation to price and quality, more than recommended.Well located, but we had a problem paying with the Visa card since later purchases and donations appeared that I never madeVery good location.Near San Telmo and in front of Puerto Madero.The room is very spacious.The bed too. They gave me one with two beds together + one more than 1 place.Friendly staff.Room without lighting, misleading advertising, no views, very worn sheets and towels, everything old and from the mattress to the bed there is only 1 sheet, a large bed is the union of two small ones and they don't put anything on it they just put them together , there are no trash cans, there is no coffee maker to heat water, there are not enough glasses, the place is horrible, for what we paid we expected better. Totally disappointed in this place. There are places with similar prices and better facilities.A hotel very well located in the Puerto Madero area with very quick access to the main sites of interest. The bathrooms were not so well maintained and had problems with water leaks in the cups, which I reported but they were not attended to during my stay and the water was always leaking. Otherwise, an excellent placeGood location, some people at the reception are very good, others not so muchExcellent service, quiet neighborhood and close to everything!The bad thing, the bathroom: it was difficult to regulate the water temperature, the door did not close, we ran out of supplies (and they did not replace them)Our stay at this hotel was very disappointing and did not meet the expectations we had when booking it.:1. **Dated and uncomfortable room**: The room had old furniture and a small television. There was a single uncomfortable chair and a table, without even an armchair to relax on. The bed was hard and the pillows were small and too soft, they barely took up half of the bed. Also, the cushions were of poor quality and ugly.2. **Inadequate sheets**: The sheets did not cover the entire bed, leaving part of the mattress exposed, which caused discomfort when sleeping. Plus, they had no elastic and would come off with the slightest movement during the night.3. **Lighting problems**: Half of the lights in the room were not working. If you needed light, you had to use your phone's flashlight, which was very inconvenient.4. **Bathroom in poor condition**: The water temperature was impossible to regulate, you could only choose between very hot or very cold. The drain was clogged and the water was not draining properly. In addition, the shower could not be used alone, since the tub faucet always remained open, despite turning it to maximum. We also noticed water leaking behind the shower wall which is a real horror.5. **Bathroom without ventilation**: The bathroom had no ventilation and the exhaust fan did not work, causing odors and humidity to build up after bathing.6. **Constant noises**: The hallways were noisy at all hours. Guests were allowed to make noise early, including children playing at 6 a.m. Smoking marijuana was also allowed inside the rooms, since one day the hallway was converted to cannabis. We notified the front desk, but we didn't know if they took any action. In addition, the acoustic insulation of the rooms was poor, as you could hear all the doors opening and closing.7. **Old-fashioned elevators**: There are only two elevators with capacity for 3 people. They are old, they don't indicate which floor they are on, and sometimes you have to wait up to 10 minutes to take them. You end up going down the stairs with your suitcases in hand.8. **Poor breakfast**: Breakfast was a big disappointment, with few options: only sliced bread with cheese and ham, orange, coffee, orange juice, cereal, cocoa powder and croissants without filling or flavor. In addition, the dining room was always full and sometimes there was no place to sit, having to look for chairs in other spaces because the staff did not accommodate them.9. **Room change without improvements**: We requested a room change because ours had a view of a building and not of Puerto Madero, as we had requested when booking. They moved us on the second day to a tiny room that also had personal belongings from previous guests. Despite this, we decided to stay because at least it had the desired view. However, when trying to shower, we found that the water temperature was extremely hot. We ended up going back to the previous room, since at least we could shower there without problems.In short, our experience was extremely uncomfortable and unsatisfactory. The lack of maintenance, problems in the facilities, poor service and low quality of breakfast make us not recommend this hotel at all.very clean and nice hotel I loved it a lot the truth is that the place is very nice I loved itMy worst experience in booking a hotel. I booked a month in advance. The day I had to enter I received an email saying that the reservation was cancelled. Impossible to solve the issue by phone since they do not answer or otherwise. I would not book again for this reason. It really hurts because I booked to go to several places near the location and I had to cancel everything.Beautiful hotel. Very clean and the rooms are super spacious and comfortable.My worst experience in booking a hotel. They are absolutely dishonest. I booked a month in advance. A day before they sent me an email saying that my card did not pass. Impossible to resolve the issue by phone or in any other way. I don't attend for that reason. After 48 hours of the days that had been reserved, I received the charge on my card. DisastrousCentral hotel that allows you to walk to Puerto Madero, one of the most spectacular areas of Buenos Aires. The rooms are spacious and clean and in our case with views of the Port itself (the most beautiful views I have ever had in a hotel). To add a drawback... Regulating the hot water in the shower is almost an impossible mission. They should modernize this aspect.Excellent place to spend a few days for work. The staff is very attentive and the main space is comfortable, allowing you to meet and have something to eat.The rooms are comfortable, the only thing is you can hear all the noise around you. I'm 1.80m tall and the shower hit my head, so I figure it should be more annoying for a taller man.They don't have kitchen service outside of breakfast... it would be nice to add that.There is a lack of lighting, and the bathroom needs maintenance. Breakfast is rich but there is little variety. The hotel as such is not bad, because if the service was better they could receive comments to improve, but at reception they need to be more friendly and courteous.I don't recommend it, I don't know, let the photos fool you. There was no hot water in the shower rooms.A TOTAL DISGUSTING.It is not what they show in the photos, and not only that but they also steal from you. They open your safes and rob you, they take things out of your suitcases... A disasterI am staying in this hotel at this moment, waiting for the manager who told me that he would arrive at 7 and it is 9. Last night when I got to my room, money had been stolen from the safe and I had been searched and clothes stolen. A more than bitter drink, I do not recommend it nor would I ever do it.The staff were friendly and the rooms were clean. Overall my experience at the hotel was pleasant. I will note that they charge you if you lose your keys which I often do.Upon arrival we had very good attention and perfect service, the rooms were very clean and comfortable, you can sleep in total silence and it is in a good location, there is good hygiene in the bathrooms and good lighting.Located in Puerto Madero, excellent attention, service, cleanliness, Wi-Fi connection. I recommend it 100%I forget 700 DOLARS on the bed, and they have returned to me without delay. Great service, great location, great STAFF! Best deal ever!The hotel is not suitable for traveling by vehicle as it does not have garages and many spaces in the surrounding area are reserved for public buildings. The bathroom was very uncomfortable. The bidet was attached to the vanity and was practically unusable. Also, every time you took a shower it flooded because the screen was very small. The pillows are two stones. I will not come back.The room I had facing the street, very noisy, very cold, the air conditioning did not work for heat, neither did the telephone, the breakfast was very basic and the location was excellent, the price is not in line with the quality of the hotel5/5 excellent location, very good service! one of the best in the province I would say!Everything was very good, the rooms were comfortable, the bathroom is what needs to be improved, very old and the towels are half old.Attentive staff, always concerned about the condition of their guests, very delicious breakfast and the location is ideal. Safe and very clean area. Excellent treatment.Nice hotel. Very comfortable. Ideal location for Congress at UCA. I'm not convinced by the location to go out at night.IMPOSSIBLE TO REST. YOU CAN HEAR EVERYTHING FROM THE HALLWAY. YOU CAN'T SLEEP.No light in room or bathroom. You are in darkness.They don't leave enough towels.The bathroom floods every time you shower.THE WORST HOTEL I HAVE EVER VISITEDExcellent location two blocks from Puerto Madero and blocks from the streets of Santelmo full of places to eat, have a snack, have dinnerExcellent location.Adequate service, little varied breakfast, rooms with adequate space but little lighting, a lot of noise from outside (both from the street and from guests, you can hear people talking due to the poor sound insulation they have)English/Spanish review"Horrible service! I do not recommend staying at that hotel. When we arrived, the guy at the reception was very rude. He didn't even attend to us, and it took a while for him to approach; he didn't even say hello. I decided to greet him... 'Hello, how are you?' ... 'Wait,' he told me. 'I'm busy.' As if saying hello was such a difficult thing to say, a hello, how are you, excuse me, can you give me a moment, please. We had arrived very early, and there were no rooms left; we decided to book 2 rooms for 2 families... That same afternoon, they canceled my room 3 hours after the agreed check-in, saying the card was invalid. The strange thing is that we booked the second room with the same card, which had not been canceled. A disgusting hotel, and a very unfriendly service. If I could give it 0 stars, I would. I read the reviews, and the place already has a very bad reputation. Luckily, we found an EXCELLENT hotel two blocks down. Madero Pleno ex Own. There, the staff were really polite and professional. Excellent rooms and a big difference from that other place."Horrible service! I do not recommend that you stay in that hotel. When we arrived the guy at the reception was very rude. He didn't even attend to us, and when he approached after a while he didn't even say hello. I decided to say hello...Hello, how are you? ...Wait he told me. I'm busy. As if greeting were something so difficult to say, hello, how are you, excuse me, please give me a moment. We had arrived very early and there were no rooms left, we decided to reserve 2 rooms for 2 families.... That same afternoon they canceled my room 3 hours after the agreed check-in, saying that the card was invalid. The strange thing is that with the same card we had reserved the 2nd room which had not been cancelled. A disgusting hotel, and very unfriendly service. If I could give them 0 stars I would. I read the reviews and the place already has a very bad reputation. Luckily we found an EXCELLENT hotel 2 blocks down. Madero Pleno former Own. The staff there were really polite and professional. Excellent rooms and a big difference from that other place.Very well located, near San Telmo, in Puerto Madero... they only need to have coffee service in the room. Very friendly.We are in the fifth floor. From the window can enjoy a very nice urban view, bricks building of the ancient port, and a huge amazing tree among more trees lined up around the blocks. The room is a bit small, with a little side table to one side of the bed, and a chair to the other side. Big bed, very confortable. Temperature exchanges doing its good job, enjoyable temperatures. I didn't like the web spiders at the corners and along the ceiling-wall joints, but they were not a real problem.Service: we chose not to take the room service, however the lady who does it is very helpful and provides us with clean towels and supplies.We have breakfast included. I think it is one of the best breakfast display I have ever seen in my multiple trips to Argentina and other countries. You have everything all the time. Great selection of food, baked goods and fruits. Juice, eggs, yogurt, etc. Decent coffee too.Without a shadow of a doubt, it was the best hotel I could choose, all the staff were super pleasant and polite. We went back to the room and everything was clean and organized without touching anything we left there, we left the suitcase open and nothing went missing, it was an incredible experience and I simply loved it, a great location and close to everything.Good location, quiet and safe area, close to several attractive points of Puerto Madero.Comfortable room, the detail that made me a little uncomfortable was the light in the room, very low lighting!!The hotel was a disaster, we arrived and they sent us to another one due to a problem in the room, it complicated all the plans we had. Not really seriousGreat location. Comfortable rooms with large bathrooms. Mattress quality and service could improve.The rooms are very small but if you only use it to sleep it's safeDo not stay here if you want a quality hotel. Large beds are 2 twins pushed together and separate in the night. Bathrooms are gross, staff is rude, A/C in my first room did not work. 2 stars. Walls are paper thin you can hear people in other room.Needs an update a little renovation very simple breakfast like a 2 star hotelThe rooms are small and a little old but the hotel is in good condition and in a very comfortable location
