Believe Madero Hotel se encuentra situado en Puerto Madero, distinguido barrio turístico de la Ciudad de Buenos Aires, cercano al casino flotante, los restaurantes más prestigiosos de la zona y múltiples galerías de arte. Se encuentra también próximo al barrio de San Telmo, sus peatonales y casco antiguo. Con excelente acceso a los aeropuertos nacional e internacional y al Puerto de Buenos Aires.
El hotel combina diseño y modernidad en todas sus instalaciones. Ofrece servicio de desayuno y habitaciones luminosas y amplias. Las mismas cuentan con TV LCD por cable, teléfono, aire acondicionado frío/calor individual, baño con bañera, secador de cabello y kit de baño, cofre de seguridad, minibar y acceso a Internet de alta velocidad.
My worst experience in booking a hotel. They are absolutely dishonest. I booked a month in advance. A day before they sent me an email saying that my card did not pass. Impossible to resolve the issue by phone or in any other way. I don't attend for that reason. After 48 hours of the days that had been reserved, I received the charge on my card. Disastrous
Central hotel that allows you to walk to Puerto Madero, one of the most spectacular areas of Buenos Aires. The rooms are spacious and clean and in our case with views of the Port itself (the most beautiful views I have ever had in a hotel). To add a drawback... Regulating the hot water in the shower is almost an impossible mission. They should modernize this aspect.
Excellent place to spend a few days for work. The staff is very attentive and the main space is comfortable, allowing you to meet and have something to eat.The rooms are comfortable, the only thing is you can hear all the noise around you. I'm 1.80m tall and the shower hit my head, so I figure it should be more annoying for a taller man.They don't have kitchen service outside of breakfast... it would be nice to add that.
There is a lack of lighting, and the bathroom needs maintenance. Breakfast is rich but there is little variety. The hotel as such is not bad, because if the service was better they could receive comments to improve, but at reception they need to be more friendly and courteous.
A TOTAL DISGUSTING.It is not what they show in the photos, and not only that but they also steal from you. They open your safes and rob you, they take things out of your suitcases... A disaster
I am staying in this hotel at this moment, waiting for the manager who told me that he would arrive at 7 and it is 9. Last night when I got to my room, money had been stolen from the safe and I had been searched and clothes stolen. A more than bitter drink, I do not recommend it nor would I ever do it.
The staff were friendly and the rooms were clean. Overall my experience at the hotel was pleasant. I will note that they charge you if you lose your keys which I often do.
Upon arrival we had very good attention and perfect service, the rooms were very clean and comfortable, you can sleep in total silence and it is in a good location, there is good hygiene in the bathrooms and good lighting.
The hotel is not suitable for traveling by vehicle as it does not have garages and many spaces in the surrounding area are reserved for public buildings. The bathroom was very uncomfortable. The bidet was attached to the vanity and was practically unusable. Also, every time you took a shower it flooded because the screen was very small. The pillows are two stones. I will not come back.
The room I had facing the street, very noisy, very cold, the air conditioning did not work for heat, neither did the telephone, the breakfast was very basic and the location was excellent, the price is not in line with the quality of the hotel
Attentive staff, always concerned about the condition of their guests, very delicious breakfast and the location is ideal. Safe and very clean area. Excellent treatment.
IMPOSSIBLE TO REST. YOU CAN HEAR EVERYTHING FROM THE HALLWAY. YOU CAN'T SLEEP.No light in room or bathroom. You are in darkness.They don't leave enough towels.The bathroom floods every time you shower.THE WORST HOTEL I HAVE EVER VISITED
Excellent location.Adequate service, little varied breakfast, rooms with adequate space but little lighting, a lot of noise from outside (both from the street and from guests, you can hear people talking due to the poor sound insulation they have)
English/Spanish review"Horrible service! I do not recommend staying at that hotel. When we arrived, the guy at the reception was very rude. He didn't even attend to us, and it took a while for him to approach; he didn't even say hello. I decided to greet him... 'Hello, how are you?' ... 'Wait,' he told me. 'I'm busy.' As if saying hello was such a difficult thing to say, a hello, how are you, excuse me, can you give me a moment, please. We had arrived very early, and there were no rooms left; we decided to book 2 rooms for 2 families... That same afternoon, they canceled my room 3 hours after the agreed check-in, saying the card was invalid. The strange thing is that we booked the second room with the same card, which had not been canceled. A disgusting hotel, and a very unfriendly service. If I could give it 0 stars, I would. I read the reviews, and the place already has a very bad reputation. Luckily, we found an EXCELLENT hotel two blocks down. Madero Pleno ex Own. There, the staff were really polite and professional. Excellent rooms and a big difference from that other place."Horrible service! I do not recommend that you stay in that hotel. When we arrived the guy at the reception was very rude. He didn't even attend to us, and when he approached after a while he didn't even say hello. I decided to say hello...Hello, how are you? ...Wait he told me. I'm busy. As if greeting were something so difficult to say, hello, how are you, excuse me, please give me a moment. We had arrived very early and there were no rooms left, we decided to reserve 2 rooms for 2 families.... That same afternoon they canceled my room 3 hours after the agreed check-in, saying that the card was invalid. The strange thing is that with the same card we had reserved the 2nd room which had not been cancelled. A disgusting hotel, and very unfriendly service. If I could give them 0 stars I would. I read the reviews and the place already has a very bad reputation. Luckily we found an EXCELLENT hotel 2 blocks down. Madero Pleno former Own. The staff there were really polite and professional. Excellent rooms and a big difference from that other place.
We are in the fifth floor. From the window can enjoy a very nice urban view, bricks building of the ancient port, and a huge amazing tree among more trees lined up around the blocks. The room is a bit small, with a little side table to one side of the bed, and a chair to the other side. Big bed, very confortable. Temperature exchanges doing its good job, enjoyable temperatures. I didn't like the web spiders at the corners and along the ceiling-wall joints, but they were not a real problem.Service: we chose not to take the room service, however the lady who does it is very helpful and provides us with clean towels and supplies.We have breakfast included. I think it is one of the best breakfast display I have ever seen in my multiple trips to Argentina and other countries. You have everything all the time. Great selection of food, baked goods and fruits. Juice, eggs, yogurt, etc. Decent coffee too.
Without a shadow of a doubt, it was the best hotel I could choose, all the staff were super pleasant and polite. We went back to the room and everything was clean and organized without touching anything we left there, we left the suitcase open and nothing went missing, it was an incredible experience and I simply loved it, a great location and close to everything.
Good location, quiet and safe area, close to several attractive points of Puerto Madero.Comfortable room, the detail that made me a little uncomfortable was the light in the room, very low lighting!!
The hotel was a disaster, we arrived and they sent us to another one due to a problem in the room, it complicated all the plans we had. Not really serious
Do not stay here if you want a quality hotel. Large beds are 2 twins pushed together and separate in the night. Bathrooms are gross, staff is rude, A/C in my first room did not work. 2 stars. Walls are paper thin you can hear people in other room.
The stay was good. Just enough. Yes I contracted through booking and at the end of the stay they charged me on two credit cards for the stay. When I contacted the logical complaint, they didn't give me any feedback...they gave me an email for complaints that no one ever answered. To date I have not received a response. In other words, THE HOTEL'S RESPONSE TO THE PROBLEM WAS NAIL.. VERY TERRIBLE.
Bad quality-price ratio. The best thing is the location, the rest more or less. You can hear a lot what is happening in the other rooms and in the hallway, very poor soundproofing. The bed is comfortable. The bathroom shower was terrible, very little pressure and it was impossible to achieve the ideal water temperature.
My husband and I spent a week at the hotel and, unfortunately, the experience was quite unpleasant. We had booked a luxury room with a view of the river, but we were allocated a completely different one, with a view of the bushes.The breakfast left a lot to be desired, being simple and with few options. The condition of the hotel did not match the photos published, showing notable signs of aging. Furthermore, on the last day, they forgot to provide bath towels, even after several requests at reception.I only highlight the location as a positive point. However, the coldness and lack of friendliness of the receptionists, who did not meet our demands, contributed to an unsatisfactory stay. Based on these issues, I would not recommend this experience to other travelers.
You sleep very well, very airtight room. The surrounding areas of Puerto Madero and San Telmo are very expensive, the water in the room's refrigerator is a fortune haha
Infinite thanks Believe Madero...For your unconditional attention...Janitors and staffExcellent 👌Airport shuttle service ✅️I appreciate the hospitality!!!
The hotel has good value for money. Comfortable, quiet room. In fact, as some reviews point out, the facilities are more aged than the official photos, but nothing to compromise, as the cleaning and tidying are efficient.Regarding the bathroom shower, the inefficiency in blocking water from the shower can be annoying. In my case, in one person it was not a serious issue.The location is good, close to Puerto Madero and San Telmo, but it is not a very touristy place, but it is safe and peaceful. The reception service was very attentive.
You book a four-star hotel and it is no more than a three-star hotel and if you see the bathrooms, it is a guesthouse. The entire room full of "arrangements" that hide no intention of investing in the hotel. The toilet bowl has been broken and it seems like it has been broken for many months.The photos of the hotel are quite misleading and the reality is different.We wanted to go from the first night, but since many events in the city coincided, everything was booked. I don't recommend it to anyone, unless there are no other options.
The hotel is renovated, it has some rooms that are not the best (we had to) the experience with the hotel is that it is 3 stars. The location is very good
The room is simple and small, but cozy, above all it benefits from the views and good location. The hotel is close to the federal police so the area is safe and quiet. Our room was on the 11th floor and was clean and equipped with a hairdryer. The air conditioning worked perfectly and the bed was comfortable. The night cost us 35,000 pesos.
I just got back from Buenos Aires, I stayed at Unique Madeira, I confess that before the trip I was very worried about this hotel where I stayed for 6 days, there were a lot of negative comments about it, but thank God in my accommodation I didn't hear any problems, the only fact that I didn't give the fifth star and because of the very short glass in the bathtub, it was very wet when taking a shower, we always had to use the bathroom mat and another face towel and it still got wet, but other than that, it's a great breakfast, a very good hotel well located you can walk to the bridge de lá mujher very close to the mafalda statue and the São Telmo market close to the São Telmo market you can do everything on foot there are bars and large supermarkets very close to the hotel I recommend this hotel . Yes, go easy, don't pay attention to nasty comments because the hotel has excellent, well-mannered staff, always in a good mood.
If you are a hotel that boasts of having minimal standards, fix the letter O for HOTEL on the terrace.... because it gives an image of abandonment... it can be seen in the distance. They are in Puerto Madero, it doesn't matter...
I only spent half a stay so I can't evaluate all the services offered.Firstly, the location is not the best, as there are no shops around. But it is close to Puerto Madero.The reception took good care of us. The room was recently renovated, but the service/finishing is of lower quality. Reasonable mattress. There were mosquitoes. There's just a very weak split. In the bathroom, you have to be careful to leave the curtain inside the bathtub so as not to get the floor wet. Television with cable TV channels.
A very well located, safe and quiet hotel, good buffet breakfast with a wide variety. In rooms you can improve the beds and pillows (hard) and the bathtub (open)
A very nice hotel, in a very quiet area, except that in Argentina, they tell you one price and then they give you another 😡😡😡 for booking it cost me 259 dollars and then they charged me 303 dollars!!!!