price avg $108.00/night
Unique Palacio San Telmo se encuentra ubicado en una de las zonas de moda de la Ciudad de Buenos Aires. Localizado en el corazón de San Telmo, se encuentra rodeado por calles peatonales y cuenta una increíble vista hacia las cúpulas del casco antiguo. Su ubicación privilegiada destaca al establecimiento por su cercanía a tiendas de antigüedades, importantes centros culturales, Galerías Pacífico Shopping y múltiples restaurantes y bares.
El hotel combina diseño y modernidad en todas sus instalaciones. Ofrece servicio de desayuno y habitaciones luminosas y amplias. Las mismas cuentan con TV LCD por cable, teléfono, aire acondicionado frío/calor individual, baño con bañera, secador de cabello y kit de baño, cofre de seguridad, minibar y acceso a Internet de alta velocidad.
Mattresses a disaster, very good location, bad breakfast, the lobby is a façade of the hotel, horrible dirt and rooms that hear each otherAn exceptional welcome and service from the staff (a big thank you to Fernanda)The hotel is very well locatedA good full breakfastWe stayed with my daughter, excellent service, everyone very friendly. The shower is spectacular and the breakfast is very delicious. I recommendThe location is very convenient, with many attractions nearby.There is Tango restaurant with a great atmosphere next door.But the room facilities are very average and even a little old.Really a disaster. Old and expired mattresses. Old shower and no water pressure. Very noisy, with a disco in front. Breakfast is good and so is the staff. The rest is very bad.The location is fine, staff is ok, but the room is dirty and outdated. Three beds, 1 chair, no trash can, curtain fell off, iron pin through the mattress. In short, I think I call that somewhat overdue maintenance.The only good thing about this hotel is the location it has because everything else is less than one star. The service from the hotel staff is bad, it is slow and the receptionists are bad-tempered; The rooms are dirty, they are not close to the photos shown on the page and the mattresses are uncomfortable and the worst thing is that when we left our suitcases, things were stolen from two companions and me. The things that were stolen from us were mostly underwear, I find that fact terribly disgusting.If you can look for another hotel in the area, you are doing yourself a favor, there are two hotels one block away.Change the mattresses.A lot of investment in the façade and the lobby but the rooms hear each other, the mattresses have expired springs... A disappointmentOnly good thing was the location, service was fairly slow and inefficient. Room was so-so. Would probably only recommend staying here for a quick night if a place near central is neededUnfortunately it ruined our trip, we had to go out and look for another hotel, poop in the toilet, hair on the padding and several MANY stains, NASTY, bathroom latch loose, we couldn't even go to the bathroom because in one room the latch came off and the another had a face in the seat, REPORTABLE VERY LOW LEVEL and the attention despite only slightly complaining about something that was to complain badly, was not empathetic at all unpleasantTerrible shower, no hot water, I stay, there is no one to solve it, they say FERNANDA will solve it, but only the next day, tremendous lack of respect for those who traveled all day and are tired!TLDR: Dirty, broken appliances, broken fixtures, but great location.I stayed at this hotel for 4 nights. The positives are the location is exceptional for the price paid, the front desk staff were very friendly and helpful, and the included breakfast was pretty good. Unfortunately, it all fell apart when it comes to the rooms. They are cramped and tiny, extremely dirty, and friends had broken appliances and fixtures in their rooms including nonfunctional toilets and showers. If you only stay a night or so need and a location is key, this hotel would be an adequate choice. Otherwise, look elsewhere.I loved the staff and the location are ideal, the rooms have a lot to improve, we will still returnThe room is a shoebox...you can hear everything 3 blocks away. The mattress was in pieces... they changed it on the 2nd day, but they moved it to the next room haha... embarrassing.Good location, small rooms, the shower almost had no water and it was almost not hotVery nice, we had a great time!Very well located and everything very modern!Don’t be fooled by the lobby!We had booked here for 5nights, would not recommend unless you are staying for 1night and just want somewhere cheap and nasty.Emphasis on the NASTY, our room looked like it hadn’t been cleaned, the shower was dirty and had long black hair all over the walls. There was makeup on the walls next to the sink that I could wipe away with a towel. Our pillows had stains on the covers and the bed was so old the foam was coming out of it.If you are staying in Saturday night be prepared to get very little sleep as there are 3 nightclubs in the street that go later than 4am.We didn’t stay the rest of our nights and booked another hotel around the corner much nicer!The service was helpful though.It is a hotel with a good price in the fall season, close to the city center, which allows better transportation to all points of interest to visitors.I was delighted to have found this hotel! excellent location, beautiful and quiet environment, cafes, restaurants, Santelmo fair, pharmacies and everything I needed at hand.Comfortable rooms, quiet and quiet.The hotel staff of excellent level; Fernanda and other janitors, Juan Ignacio, Mabel and everyone without exception, always diligent and willing. They made us feel at home which is invaluable! I recommend it, without a doubt, better quality vs price.Excellent price/quality ratio. Comfortable and modern. Breakfast is very good: abundant and varied and with quality products. Juan Ignacio stands out for excellent passenger service. At the concierge, one serves better than the other. Fernanda especially and the rest of the staff go out of their way to attend to every detail and need that we have raised during the week of stay. We will return without hesitation.The 4 stars go to the breakfast room staff. I have stayed a while ago and I liked its location and, I repeat, the breakfast room staff.The bed is a little deceiving, it's two beds pushed together, but the good thing is that there were only Brazilians there, the staff were friendly, the bathtub unfortunately flooded the entire bathroomI do not recommend it at all, we made the reservation where it was stated that they had parking, when we arrived they told us that they did not have it. They asked us for a card and copies of documents "because we could leave the fridge empty and leave without paying", the voucher included breakfast, which we were also denied because "it does not include it, since it is outsourced", a shame, two different people served us , but the level of destration was the same.We don't feel very comfortable. We bought through an Agoda website and we contracted with parking, it didn't have it, and breakfast that they denied us for saying that it was not included despite showing them the boucher.They make you leave a photocopy of the document and card "just in case" knowing that you can cancel the expense. So for what?Not even a little waist to make you feel comfortable. A shame.Excellent choice both for the location, 300 m from Plaza de Mayo, and for the services offered, abundant, sweet and savory breakfast, total collaboration on the part of the staff. Fernanda's advice was invaluable and made our holiday unforgettable, she practically organized all of our excursions impeccably.The hotel is in the San Telmo neighborhood, very central. It has good service although the rooms are a bit small. But it is a good option to stay.We arrived late at night. We had previously booked booking. When booking it was stated that no credit card was required. Because we had forgotten our credit card at home (Uruguay).When we wanted to check-in they asked us for a credit card. I explained that I didn't have a credit card. Don't let this be noted in the booking. Now they threw us out into the streets at night.An absolute shame: I will never return. They should die of hunger. 😡😡😡😡😡😡😡😡😡😡😡😡😡Best bed ever!! Really comfortable and big. Great staff and perfect location 😍"scammers" literally scammed us, taking advantage of the change of government on December 10 and knowing the devaluation, they charged us through Booking after we stayed, that is, the first time in history that it was not charged or debited before. They never responded to dozens of emails and calls with hotel staff. In short, the hotel charged exactly double. Also during the stay they said that it was debited before, and that we should give a 10 because they had bad opinions. You should not go to that hotelNice hotel in a close to city centre. Ma room had a balcony that I frequently used in the evenings m. Surprisingly well priced.Good attention. There are mattresses that need a replacement plan. It didn't happen to me, but it did to my children.The rest was all very correct.The rest of the missing stars are due to not being able to smoke in the room.The hotel had a nice location and the staff was really friendly. English, on the other hand, is not that good, but that is nothing strange in Argentina.Then the rooms, we had quite a shock there... The door and the 'wall' where the door is located almost fall out when you open it. It is a very thin door, but the wall is also the door frame. (See photo) This makes the hotel noisy and not suitable for bad sleepers. The bed was very comfortable in our opinion and the air conditioning worked well for us.The bathroom was small, very small. The sink was about knee height so low and it took quite a while before you had hot water. We also found the bathroom not so clean.We visit hotels a lot and have a lot of material for comparison, but this was really bizarre when you compare it with the photos. It didn't quite match the photos on the internet.Not fully recommended if you are looking for a nice hotel. The lobby is the most beautiful of the hotel.
