price avg $108.00/night
Unique Palacio San Telmo se encuentra ubicado en una de las zonas de moda de la Ciudad de Buenos Aires. Localizado en el corazón de San Telmo, se encuentra rodeado por calles peatonales y cuenta una increíble vista hacia las cúpulas del casco antiguo. Su ubicación privilegiada destaca al establecimiento por su cercanía a tiendas de antigüedades, importantes centros culturales, Galerías Pacífico Shopping y múltiples restaurantes y bares.
El hotel combina diseño y modernidad en todas sus instalaciones. Ofrece servicio de desayuno y habitaciones luminosas y amplias. Las mismas cuentan con TV LCD por cable, teléfono, aire acondicionado frío/calor individual, baño con bañera, secador de cabello y kit de baño, cofre de seguridad, minibar y acceso a Internet de alta velocidad.
Terrible shower, no hot water, I stay, there is no one to solve it, they say FERNANDA will solve it, but only the next day, tremendous lack of respect for those who traveled all day and are tired!TLDR: Dirty, broken appliances, broken fixtures, but great location.I stayed at this hotel for 4 nights. The positives are the location is exceptional for the price paid, the front desk staff were very friendly and helpful, and the included breakfast was pretty good. Unfortunately, it all fell apart when it comes to the rooms. They are cramped and tiny, extremely dirty, and friends had broken appliances and fixtures in their rooms including nonfunctional toilets and showers. If you only stay a night or so need and a location is key, this hotel would be an adequate choice. Otherwise, look elsewhere.I loved the staff and the location are ideal, the rooms have a lot to improve, we will still returnThe room is a shoebox...you can hear everything 3 blocks away. The mattress was in pieces... they changed it on the 2nd day, but they moved it to the next room haha... embarrassing.Good location, small rooms, the shower almost had no water and it was almost not hotVery nice, we had a great time!Very well located and everything very modern!Don’t be fooled by the lobby!We had booked here for 5nights, would not recommend unless you are staying for 1night and just want somewhere cheap and nasty.Emphasis on the NASTY, our room looked like it hadn’t been cleaned, the shower was dirty and had long black hair all over the walls. There was makeup on the walls next to the sink that I could wipe away with a towel. Our pillows had stains on the covers and the bed was so old the foam was coming out of it.If you are staying in Saturday night be prepared to get very little sleep as there are 3 nightclubs in the street that go later than 4am.We didn’t stay the rest of our nights and booked another hotel around the corner much nicer!The service was helpful though.It is a hotel with a good price in the fall season, close to the city center, which allows better transportation to all points of interest to visitors.I was delighted to have found this hotel! excellent location, beautiful and quiet environment, cafes, restaurants, Santelmo fair, pharmacies and everything I needed at hand.Comfortable rooms, quiet and quiet.The hotel staff of excellent level; Fernanda and other janitors, Juan Ignacio, Mabel and everyone without exception, always diligent and willing. They made us feel at home which is invaluable! I recommend it, without a doubt, better quality vs price.Excellent price/quality ratio. Comfortable and modern. Breakfast is very good: abundant and varied and with quality products. Juan Ignacio stands out for excellent passenger service. At the concierge, one serves better than the other. Fernanda especially and the rest of the staff go out of their way to attend to every detail and need that we have raised during the week of stay. We will return without hesitation.The 4 stars go to the breakfast room staff. I have stayed a while ago and I liked its location and, I repeat, the breakfast room staff.The bed is a little deceiving, it's two beds pushed together, but the good thing is that there were only Brazilians there, the staff were friendly, the bathtub unfortunately flooded the entire bathroomI do not recommend it at all, we made the reservation where it was stated that they had parking, when we arrived they told us that they did not have it. They asked us for a card and copies of documents "because we could leave the fridge empty and leave without paying", the voucher included breakfast, which we were also denied because "it does not include it, since it is outsourced", a shame, two different people served us , but the level of destration was the same.We don't feel very comfortable. We bought through an Agoda website and we contracted with parking, it didn't have it, and breakfast that they denied us for saying that it was not included despite showing them the boucher.They make you leave a photocopy of the document and card "just in case" knowing that you can cancel the expense. So for what?Not even a little waist to make you feel comfortable. A shame.Excellent choice both for the location, 300 m from Plaza de Mayo, and for the services offered, abundant, sweet and savory breakfast, total collaboration on the part of the staff. Fernanda's advice was invaluable and made our holiday unforgettable, she practically organized all of our excursions impeccably.The hotel is in the San Telmo neighborhood, very central. It has good service although the rooms are a bit small. But it is a good option to stay.We arrived late at night. We had previously booked booking. When booking it was stated that no credit card was required. Because we had forgotten our credit card at home (Uruguay).When we wanted to check-in they asked us for a credit card. I explained that I didn't have a credit card. Don't let this be noted in the booking. Now they threw us out into the streets at night.An absolute shame: I will never return. They should die of hunger. 😡😡😡😡😡😡😡😡😡😡😡😡😡Best bed ever!! Really comfortable and big. Great staff and perfect location 😍"scammers" literally scammed us, taking advantage of the change of government on December 10 and knowing the devaluation, they charged us through Booking after we stayed, that is, the first time in history that it was not charged or debited before. They never responded to dozens of emails and calls with hotel staff. In short, the hotel charged exactly double. Also during the stay they said that it was debited before, and that we should give a 10 because they had bad opinions. You should not go to that hotelNice hotel in a close to city centre. Ma room had a balcony that I frequently used in the evenings m. Surprisingly well priced.Good attention. There are mattresses that need a replacement plan. It didn't happen to me, but it did to my children.The rest was all very correct.The rest of the missing stars are due to not being able to smoke in the room.The hotel had a nice location and the staff was really friendly. English, on the other hand, is not that good, but that is nothing strange in Argentina.Then the rooms, we had quite a shock there... The door and the 'wall' where the door is located almost fall out when you open it. It is a very thin door, but the wall is also the door frame. (See photo) This makes the hotel noisy and not suitable for bad sleepers. The bed was very comfortable in our opinion and the air conditioning worked well for us.The bathroom was small, very small. The sink was about knee height so low and it took quite a while before you had hot water. We also found the bathroom not so clean.We visit hotels a lot and have a lot of material for comparison, but this was really bizarre when you compare it with the photos. It didn't quite match the photos on the internet.Not fully recommended if you are looking for a nice hotel. The lobby is the most beautiful of the hotel.My worst experience in Argentina was the Hotel unique. My room was old, with loose floors, with no view to anywhere. Bad beds, and better, clogging in the bathroom. The photos are very deceiving.Pros: good location, nice lobbyCons: bad bed, room smelt weird, you can hear everything. Everything was just bad.Do not bookExcellent service and customer service. Very recommendable. Thank you MC HotelHotel with great location, close to everything. Very good room service. The breakfast is very diverse.I was slightly dismayed after reading the reviews, but for the price and location, I decided to give it a shot.PROS: The staff are incredibly friendly. From the check-in to the check-out process, they were exceptionally kind and accommodating. The rooms were clean, the AC worked well, there were multiple light sources, the bathroom had hot water, and the breakfast was delicious. There's a cool outdoor patio.CONS: There was a weird smell in the bathroom/no ventilation, which was off. It takes some time for the hot water to turn on (5+ minutes) and the sink is rather low (~2 feet off the ground). The walls are a little thin (or maybe it's the door), and you can hear anyone in the hallway, especially the cleaners. And given its location, those who need absolute quiet to sleep should ask for a room further from the street, which can be quite noisy.Many people have also talked about the strange storage space, which I would agree is weird that the closet is front to back and not side to side.WIfi: The wifi was finicky. It was stable 90% of the time but it would sometimes randomly disconnect.One also needs to be buzzed into the hotel, which can be frustrating if no one is at the counter. Would have appreciated allowing entry through a key card or something.Our stay at M Concept Hotel was marred by the unprofessional service of Francisco, the receptionist. He was condescending and made us feel unwelcome. Despite booking a deluxe room, we were given a classic room without proper justification.Furthermore, Francisco forced us to pay a 'tourist rate', which felt like a discriminatory surcharge. This lack of pricing transparency and his dismissive attitude significantly dampened our experience.Overall, Francisco's conduct negatively impacted our view of M Concept Hotel. It's unfortunate that one staff member's behavior can overshadow an entire stay. I hope the hotel takes this feedback seriously to improve service for future guests.The bathroom has a bad smell. The room is not quiet, and has poor sound insulation. We saw few bed bugs . The internet speed is very slow . The room has no chairs and the water pressure in the bathroom is very slow.The staff is very friendly, but depending on the shift they are more or less efficient, we requested a transportation to the airport in person that when we went to use it had not been signed up and they had to call us a taxi that allowed us to pay with a card, but with a Extra charge for her pretty face. Unfortunately the room was not clean, swabs under the bed, dirty or burned sheets, pitted bathtub, a half-finished renovation, nice wallpaper on the walls but old faucets. There was no hot water at 4 in the morning to shower before the flight. It's not four stars, not by a long shot. Anyway.If you want to sleep well, I don't recommend it. At 6.30 am the cleaning girls started LOS GRITOS to work in the hallways of the accommodation. The walls are made of paper so you can also hear the drunks on the street shouting.I stayed 6 nights, they gave me a room with a mattress that was sinking, very expired and it took an hour for hot water to come out, my cistern broke, they changed my room but the walls are made of plaster, you can hear everything in the hallway and other rooms, the bathtub What you see in the photo is not for use because they do not have plugs. I went on a work trip, the internet is terrible, it does not download large files or a normal size PDF takes hours to send attachments in an Email.When you see photos of its lobby, you are deceiving the quality of the hotel.I would not return nor do I recommend.Excellent service and location of the hotel. Very complete breakfast. Recommended for one or two nights or work trips.The hotel is located on a busy street, but the location is good near Playa del Mayo. However, there are also many bars and cafes that play a lot of music until late (4:00 am!). Walls are not insulated, doors are thin, elevator makes droning noise when it comes to a stop; everything is noisy, you can literally hear your neighbor farting.4 star hotel? No way, don't book here!The staff is nice, does their best to serve you, gives tips about the city where necessary.The best (and only good thing about this hotel) is the front desk lady Fernanda. She was super friendly and helpful during our stay.The rooms are not clean at all! Streaks on the TV screen and windows, soiled bedding and pillows (stained). I found it actually quite gross and couldn’t wait to check out.Further, the rooms/property is not well maintained. For example, I pressed the bathroom light switch off and my finger went right through the switched and the room in complete darkness. We had to call on maintenance to repair. He got the light on… permanently. He also tracked dirty foot prints all throughout the bathroom and hallway - again gross! I don’t want to have my bare feet after a shower stepping throughout the dirt marks.The main entrance remains locked at all times and you must get access to the hotel by getting buzzed in. I understand this for late hours, but this is in place at all times and I found it quite annoying.The hotel is also not peaceful; all night we were kept awake by the neighbouring rooms. I think the walls are paper thin.I made this booking online and was quoted and confirmed payment in ARS, however, they ended up charging me in USD. Due to the blue rate it meant my payment was nearly 50% more. Thankfully, Fernanda assisted us in dealing with their payment folks via WhatsApp to have it reversed and made payment in ARS - but I will still be charged CC fees.Area is San Telmo, great for some local shopping and close proximity to the San Telmo market.Subsequent to my stay I received an email for feedback. I intended on sharing with the hotel, however, just like the light in the bathroom, the link was not working.This hotel is a total fail in my opinion.I don't know what the criteria are for classifying hotels in Argentina, but this one has NOTHING that justifies being presented as 4 stars.Hotel follows the information described on the booking sites. Great value for money and incredible location.The photo they publish is not like that, it is a single floor, the eighth that has that small balcony, I think they should clarify that. The rest is good, a lot of noise from the people who clean, they start early and the walls are very thin... At half past 6 the noises woke me up...The place was under renovation, television only with cable as it is not smart, it limits connection, rooms are poorly insulated from noise from other rooms.Dangerous employees. There is no security nor do they provide information when you request transportation service. Small and obsolete rooms. I do not recommend it for your safety.They were undergoing renovations so it was a bit noisy. Very correct officials.
